More companies will launch online video chat as a customer service platform by 2018...and it’s about time. Businesses have never been more eager to please, thanks in part to customer service satisfaction scoring sites and apps, which is how competition got increasingly tough.

Although a ransomware infection might feel targeted, you’re not the only one who’s been infected. Ransomware is spreading at an alarming rate, but the further it goes, the more resources are allocated to fighting it. If your data is held hostage, always check these lists for free decryptors first.

A small error in Cloudflare’s code has spilled millions of login credentials, personal information, and cookies all over the internet. The bug, known as Cloudbleed, was discovered by the internet security company last month, and since then, they have worked to mitigate the security risks.

Businesses nowadays are focusing their marketing efforts towards social media. Precious time and money are being invested in expanding customer base, establish corporate identity, and drive revenue. That’s why it’s vital for owners to know which platforms work, and which ones don’t. And this is no walk in the park.

Making calls over the internet has been one of the greatest advancements for small- and medium-sized businesses in several decades. And although some are calling the newest addition to this field detrimental, we think it’s an awesome addition. For business owners who believe in staying ahead of the times, WebRTC is worth checking out.

Some healthcare companies see HIPAA and other compliance regulations as a bane to their business, mainly because of the lengthy and complicated requirements. Poring over authorities’ regulations and ensuring that all areas of operations remain compliant call for a high level of expertise, something that small- and medium-sized businesses may lack.