Last year saw a number of highly publicized security threats that many companies struggled to deal with. One of those was some nasty malware called Cryptolocker, which held your files for ransom. While this has now largely been dealt with, news is surfacing of a second version - called CryptoWall - that has begun to infect users.

CryptoWall 2.0 has hit several dental offices in Jacksonville recently. This ransomware program was first detected in early October and disguises itself as PDF attachment files appearing to be invoices, bills, complaints, or other business communications.

Submitting a Ticket through the DentalPC Tray Icon

We have a new Tray Icon Logo for submitting Service Tickets via your desktop. The logo represents our “Complete” offerings of services to ensure we have every aspect of your IT covered!

Tray Icons are the small icons located at the bottom right hand side of your computer.

Review where we are YTD. Now is the time we can still affect the numbers for this year. Get those year-end insurance benefits letters out! If you are going to have a final push now is the time to plan and ACT!
Meet with the accountant. We get together early in the quarter and review the financial numbers.

As we approach the close of 2014, I would like to take a moment to thank you for the privilege of working with you this past year. Although we do not say it often enough, we appreciate the confidence you have placed in our company and value your business.