4 Important details about HIPAA compliance

September 8th, 2021

Getting your practice up to code when it comes to Health Insurance Portability and Accountability Act (HIPAA) regulations can seem challenging upon first glance, but knowing where your IT efforts must be prioritized is the first step. In this article, we’ll zero in on four of the most critical items you must look into to become HIPAA-compliant.

Why your company should record calls

September 3rd, 2021

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

How Often Should Your Small Business Replace Its Computers

September 1st, 2021

The short answer is every 3-5 years. Your IT Support Company should be able to help you track the ages of your machines. When they meet with you quarterly, you should review this so you can budget for replacement when the time comes. Part of using a Managed Service provider should include these quarterly business reviews.

How To Protect My Business from a Cyber Attack

August 16th, 2021

As cyber-attacks and ransomware are on the rise, many people are wondering what they can do to protect their small businesses from cybersecurity hacks. Let me start by saying there is no foolproof way to protect yourself 100% from a cyber-attack. Having a solid plan and doing your due diligence will keep your business from being a target.